FAQs

Do you have a physical location?

Unfortunately, no, we do not have a physical location. We are a fully digital botanica, offering all of the standard products, services, and more. You can learn more about us by reading our about page.

What is your policy for shipments?

We invite you to read and review our shipping and returns policy. If you have any questions about purchasing any of products or placing a custom order, please feel free to contact us.

Do you accept returns?

Yes, we accept most product returns; However, we wouldn’t be able to accept returns of a custom product order. To learn more about our return policy, please visit our shipping and returns policy.

What if I can’t find what I’m looking for?

If there’s a specific product you’re looking for, and can’t find it in our site, please feel free to email our team at info@botanica7sayas.com and we’ll work with you directly.

Can I request a Spiritual Consultation?

Yes, our staff and advisors are trained and experienced in many spiritual disciplines. Traditionally, our team would offer in-person consultations, but due to the global pandemic, we’ve transitioned these services to digital channels (phone, Zoom, Google, Messenger, or Skype) only. To learn more about our offerings, please visit our Services Page, or submit a contact form detailing your needs and our team will get back to you within 48 hours.